Based in Somerset, Westcare (Somerset) Ltd is a family owned business that has been providing an exceptionally high standard of care for the elderly for over fourteen years.
We pride ourselves on our reputation of offering planned and specialised person centre care for each person within our care.
Our care homes are small in size, which allows us to offer a more personal approach and our stable, well trained team of staff are able to clearly understand each individuals needs'. It also enables us to deliver a service that suits each person in a way that they themselves have requested.
We ensure that the dignity of each individual is respected and we promote each person within the home to have an input into how their own care is planned and delivered. All of our clients are invited to attend regular reviews so that we can discuss their satisfaction and if necessary, make improvements.
We promote independence in our clients wherever possible, wether it be in their own dressing, choosing their clothes or light household chores, wherever possible and we concentrate on our client's abilities rather than their disabilities.
We hope that people in our care always feel that they are part of our home and we encourage them to make a contribution on all aspects of the home and how it is run, including staff selection, choice of trips and menu planning.
We never lose sight of the fact that we are here to serve the people living with us and we always try to go the extra mile to ensure that we provide just that little bit more than was is expected.
We continue to invest in our staff team and carry regular training as the industry changes and pride ourselves in the fact that so many of our staff work their way through their QCF Level 2 and 3 qualifications. This is reflected in our CQC inspection reports and we have a proven track record of receiving excellent inspection reports across all of our homes.
We feel that this proves we are fully committed to the service that we provide and that we continue to meet or exceed the criteria of the care standards.
As care providers, our ethos is that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs and maintaining our reputation for providing an excellent quality service.
We would welcome the opportunity to earn your trust and provide your loved one with the same high standard of care we have being delivering since 2002.
Please feel free to contact us for more information or call in and have a look around if you are in our area. You will be assured of a warm welcome at any time.
For details of our latest CQC inspection reports please click here
Beech Tree House Residential Home
Friarn House Residential Home
35 Friarn Street
Avalon Court Residential Home