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We promote independence in our clients wherever possible, whether it be in their own dressing, choosing their clothes or light household chores. Wherever possible and we concentrate on our client's abilities rather than their disabilities.
We hope that people in our care always feel that they are part of our home. We encourage them to make a contribution to all aspects of the home and how it is run, including staff selection, choice of activities and menu planning.
We never lose sight of the fact that we are here to serve the people living with us and we always try to go the extra mile to ensure that we provide just that little bit more than is expected.
As a friend or relative, we welcome you to join us and your loved one for activities, meals or to simply spend time together in the home. We operate an open-door policy for friends and family and we are happy to help you celebrate special occasions like birthdays, anniversaries or Christmas with your family member. Simply contact the home if you would like us to arrange something special.
We continue to invest in our staff team and carry out regular training as the industry changes and pride ourselves in the fact that so many of our staff work their way through their QCF Level 2 and 3 qualifications. This is reflected in our CQC inspection reports and we have a proven track record of receiving excellent feedback across all of our homes.
We feel that this proves we are fully committed to the service that we provide and that we continue to meet or exceed the criteria of the care standards.
As care providers, our ethos is that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs and maintaining our reputation for providing an excellent quality service.
We would welcome the opportunity to earn your trust and provide your loved one with the same high standard of care we have being delivering since 2002.
Please feel free to contact us for more information or call in and have a look around if you are in our area. You will be assured of a warm welcome at any time.